Zero Stationery values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect customer information when you visit our website, place an order, or contact our support team.

Information We Collect

We may collect personal information when you use our website, including your name, email address, billing address, shipping address, phone number, order details, and payment-related information.

We may also collect basic technical information such as browser type, device information, IP address, website activity, and cookies to help improve website performance and user experience.

How We Use Your Information

Zero Stationery uses customer information to:

• Process and fulfill orders
• Provide shipping and order updates
• Respond to customer inquiries
• Manage returns, refunds, and support requests
• Improve our website, products, and services
• Prevent fraud, unauthorized activity, or misuse
• Send promotional updates where permitted

Payments & Security

Payments are processed through secure third-party payment systems. Zero Stationery does not store full payment card details on our website. We take reasonable steps to protect customer data from unauthorized access, misuse, or disclosure.

Cookies & Website Tracking

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, remember user preferences, and support basic store functionality.

Customers may manage cookie preferences through their browser settings, though disabling cookies may affect certain website features.

Sharing Information

Zero Stationery may share necessary information with trusted service providers such as payment processors, shipping carriers, website hosting providers, analytics tools, or customer support systems.

We do not sell customer personal information to third parties.

Customer Rights

Customers may contact us to request access, correction, or deletion of their personal information where applicable by law. Some information may need to be retained for legal, tax, fraud prevention, or order record purposes.

Data Retention

We retain customer information only for as long as necessary to provide services, process orders, meet legal requirements, resolve disputes, and maintain business records.

Policy Updates

Zero Stationery may update this Privacy Policy from time to time to reflect operational, legal, or service-related changes. Continued use of our website after updates indicates acceptance of the revised policy.

Contact Information

For privacy-related questions, customers may contact Zero Stationery at:

contact@zerostationery.com